Pick-up defaults to 1:00 PM and drop-off defaults to 11:00 AM. When the schedule permits, we are happy to offer pick-up as early as 9 am, and drop-off as late as 5 PM, or even after-hours using a key-drop. When you pick up early or drop off late, we simply pro-rate the extra hours that are scheduled. Simply drop us a note or a phone call asking us to adjust the time for you, and we will do so to the extent that the schedule permits.
We understand that sometimes plans change, and you may need to cancel your reservation. If you made the reservation today, you may cancel up to two weeks from today, but not less than two weeks from the date of your rental, and get a refund of your reservation deposit, minus a $50 administrative fee. If it has been more than two weeks since you made the reservation, or if it is less than two weeks until your rental start date, then the reservation deposit is non-refundable. In this case it will still remain as a credit on your account that you may apply to a future rental.