Pick-up is at 1:00 PM and drop-off is at 11:00 AM. Our website allows customers to book a reservation online, so we generally cannot allow early pickup or late return, because we would then have to take the RV off the market for that day. If you call us the day before the booking, and it is not rented for that day, then we’ll make an exception, otherwise, we recommend you reserve it for one extra day to ensure you can pick up/drop off at the time of your choosing.
We understand that sometimes plans change, and you may need to cancel your reservation. If you made the reservation today, you may cancel up to two weeks from today, but not less than two weeks from the date of your rental, and get a refund of your reservation deposit, minus a $50 administrative fee. If it has been more than two weeks since you made the reservation, or if it is less than two weeks until your rental start date, then the reservation deposit is non-refundable. In this case it will still remain as a credit on your account for one year.