Privacy Policy

Your privacy is important to us. This Privacy Policy explains how Adventure RV Rentals, LLC, doing business as NW Adventure Rentals, collects, processes, uses, stores, and discloses your personal data. It also explains your rights related to that data.

Who We Are

NW Adventure Rentals is operated by Adventure RV Rentals, LLC.

Throughout this policy, the terms “we,” “us,” and “our” refer to NW Adventure Rentals and Adventure RV Rentals, LLC.

Luis and Robyn Valdez are the owners of Adventure RV Rentals, LLC.

The Data We Collect About You

We may collect, use, store, and transfer different kinds of personal data about you, grouped as follows:

Identity Data includes first name, last name, username or similar identifier, title, date of birth, age, gender, driver’s license details, and passport details.
Contact Data includes address, telephone numbers, and email address.
Financial Data includes payment card details or other account details you provide for payment.
Transaction Data includes details about your previous bookings with us, payments to and from you, and other details of products and services you have purchased from us.
Technical Data includes internet protocol address, login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system, platform, and other technology on the devices you use to access our website.
Location Data includes GPS vehicle tracking, vehicle diagnostics, telematics, and other location information obtained from smartphones, tablets, vehicles, or other devices used to monitor current and previous geographic locations.
Profile Data includes your username and password, purchases or orders made by you, your interests, preferences, feedback, and survey responses.
Usage Data includes information about how you use our website, products, and services.
Marketing and Communications Data includes your preferences for receiving marketing from us and your communication preferences.

We also collect, use, and share Aggregated Data, such as statistical or demographic data. Aggregated Data may come from your personal data, but it does not directly or indirectly reveal your identity.

For example, we may aggregate Usage Data to calculate the percentage of users accessing a specific website feature. If we combine Aggregated Data with personal data in a way that identifies you, we treat the combined data as personal data and use it according to this Privacy Policy.

Refusal to Provide Personal Data

You do not have to provide your personal data when requested.

If you choose not to provide personal data, we may not be able to respond to your questions or perform any contract we have, or are trying to enter into, with you. For example, we may not be able to provide you with a rental vehicle.

If this affects a product or service you requested, we will notify you.

How We Collect Your Personal Data

We collect personal data from and about you in several ways.

Direct Interactions

You may give us Identity, Contact, and Financial Data by filling out forms on our website, mobile applications, third-party websites, paper forms, or by communicating with us by phone, email, mail, or other methods.

This includes personal data you provide when you:

Make an inquiry or booking
Apply for any of our products or services
Purchase a product or service from us
Create an account on our website or mobile applications
Subscribe to our services or publications
Request marketing from us
Enter a competition, promotion, or survey
Give us feedback
Enter premises where security cameras operate
Speak with us by phone

Automated Technologies or Interactions

As you interact with our website and mobile applications, we may automatically collect Technical Data about your equipment, browsing actions, and patterns.

We collect this data by using cookies, server logs, and similar technologies. We may also receive Technical Data about you if you visit other websites that use our cookies.

We may combine Technical Data with other personal data collected from you to understand and measure your online experience and determine which products, promotions, and services may interest you.

Third Parties or Publicly Available Sources

We may receive personal data about you from third parties and public sources, including:

Analytics providers such as Google
Advertising networks such as Facebook
Booking platforms and travel partners
Service providers
Business partners
Insurance companies
Data brokers or aggregators
Publicly available sources
Vehicle-related sources, including GPS, telematics, and vehicle diagnostics

Unsolicited Personal Data

If we receive personal data we did not actively request, such as an unsolicited job application, we may keep that data if it is reasonably necessary for one or more business functions or activities.

If the data is not needed, we will destroy it or de-identify it when lawful and reasonable to do so.

How and Why We Use Your Personal Data

We use your personal data when the law allows us to and for the purposes listed below.

New Customers

To register you as a customer
To respond to your inquiries
To respond to complaints

Bookings and Reservations

To provide quotes
To store quotes for future retrieval
To process bookings
To manage payments, fees, and charges
To collect and recover money owed to us

Services

To rent vehicles to you
To manage our fleet
To provide customer support
To fulfill rental-related services

Customer Relationship Management

To manage our relationship with you
To notify you about changes to our terms or Privacy Policy
To ask you to leave a review or complete a survey
To keep you updated with company news

Service Improvement

To improve our products and services
To tailor services to customer needs
To develop new product or service ideas
To inform you about changes to our products and services

Promotions

To allow you to participate in prize drawings, competitions, giveaways, or promotions
To tell you about special offers and promotions, including on social media

Technical Maintenance

To administer and protect our business, website, mobile applications, content, and systems
To troubleshoot issues
To perform data analysis, testing, system maintenance, support, reporting, and hosting
To monitor for unauthorized use

Advertising

To deliver relevant website content and advertising
To measure the effectiveness of our advertising

Data Analytics

To improve and personalize your experience on our platforms
To improve our products, services, marketing, customer relationships, and customer experience

Product and Service Recommendations

To make suggestions and recommendations about goods or services that may interest you.

Marketing

We may use your personal data to contact you with news, events, special offers, and promotions from NW Adventure Rentals. This may include email, text messages, phone calls, mail, or online advertising.

You may update your subscription preferences or unsubscribe from marketing communications at any time by using the unsubscribe instructions included in the communication or by contacting us directly.

We may also display advertising to you on third-party websites, including social media platforms such as Facebook. We may do this by matching information about your activity on our website with information collected on third-party sites.

This may involve using your Identity, Contact, Technical, Usage, and Profile Data to better understand what products or services may interest you.

Change of Purpose

We will only use your personal data for the purposes for which we collected it, unless we reasonably determine we need to use it for another compatible purpose.

If we need to use your personal data for an unrelated purpose, we will notify you and explain the legal basis allowing us to do so.

We may process your personal data without your knowledge or consent when required or permitted by law.

How We Share Your Personal Data

We may share your personal data with the following parties for the purposes described in this policy or for other purposes directly related to the reason the information was collected.

Service Providers

We may share data with contracted third parties who provide services such as:

Data processing
IT and system administration
Marketing
Market research
Communication services
Printing and distribution of marketing materials
Mailing, freight, and courier services
Booking support
Payment processing
Price comparison websites

Professional Advisers

We may share data with professional advisers, including:

Lawyers
Bankers
Auditors
Consultants
Insurers
Recruiters

Other Third Parties

We may share data with:

Regulators and authorities when required by law
Third parties involved in the sale, transfer, or merger of part or all of our business or assets
Other entities in the same or similar industries for public safety reasons
Third parties when required or authorized by law
Other third parties identified at the time information is collected

We require all third parties to respect the security of your personal data and treat it according to applicable law.

We do not allow third-party service providers to use your personal data for their own purposes. They may only process your personal data for specified purposes and according to our instructions.

International Processing

Your personal data may be collected, stored, or processed outside the European Economic Area.

Your Rights

You have the following rights related to your personal data.

Access

You may request access to a copy of the personal data we hold about you and ask us to confirm that we are processing it lawfully.

Correction

You may request correction of incomplete or inaccurate personal data we hold about you. We may need to verify the accuracy of the new data you provide.

Erasure

You may ask us to delete or remove your personal data when there is no good reason for us to continue processing it, when you have objected to processing, when we may have processed your information unlawfully, or when we must erase your personal data to comply with local law.

Object to Processing

You may object to processing when we rely on legitimate interest and you believe our processing affects your rights and freedoms. You may also object to processing for direct marketing purposes.

Restrict Processing

You may ask us to suspend processing of your personal data if:

You want us to confirm the data’s accuracy
Our use of the data is unlawful, but you do not want us to erase it
You need us to hold the data to establish, exercise, or defend legal claims
You have objected to our use of the data, and we need to verify whether we have overriding legitimate grounds to use it

Data Portability

You may request that your personal data be transferred to you or a third party in a structured, commonly used, machine-readable format.

This right applies only to automated information that you initially provided consent for us to use or that we used to perform a contract with you.

Withdraw Consent

You may withdraw consent to our processing of your personal data.

If you withdraw consent, we may not be able to provide certain products or services to you. We will tell you if this is the case.

No Fee Usually Required

You will not usually have to pay a fee to access your personal data or exercise your rights.

We may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive. We may also refuse to comply with your request in those circumstances.

If we deny your request, we will notify you and explain your right to complain to the appropriate authority.

What We May Need From You

We may request specific information from you to confirm your identity and protect your personal data from being disclosed to anyone without a right to receive it.

Time Limit to Respond

We respond to legitimate requests without undue delay and no later than one month after receiving the request.

If your request is complex or you have made several requests, we may extend the response period by up to two additional months. If this happens, we will notify you.

Security of Your Personal Data

We use appropriate security measures to help prevent your personal data from being accidentally lost, used, accessed, altered, or disclosed without authorization.

We limit access to your personal data to employees, agents, contractors, and other third parties who have a business need to know.

They may only process your personal data on our instructions and must keep it confidential.

We maintain procedures to respond to suspected personal data breaches. We will notify you and any applicable regulator when legally required.

Data Retention

We keep your personal data only as long as needed to fulfill the purposes for which we collected it, including legal, accounting, and reporting requirements.

To determine the proper retention period, we consider:

The amount, nature, and sensitivity of the personal data
The potential risk of harm from unauthorized use or disclosure
The purposes for which we process the data
Whether we can meet those purposes through other means
Applicable legal requirements

EU Supervisory Authorities

If you are an EU data subject and believe your personal data has been processed in a way that does not comply with GDPR, you may lodge a complaint with the relevant supervisory authority in your country.

We would appreciate the chance to address your concern first, so please contact us before approaching a supervisory authority.

Contact Information

If you have questions, concerns, complaints, or requests related to this Privacy Policy or your personal data, please contact:

NW Adventure Rentals
Adventure RV Rentals, LLC

Owners:
Luis Valdez and Robyn Valdez

Website:
NWAdventureRentals.com

Email:
luis@nwadventurerentals.com.

Postal Address:
13515 Lake Rd.
Lynnwood, WA 98087

Last Updated:
05/13/2026